Refund policy

RETURN & REFUND POLICY

We want you to be satisfied with your purchase from Everpick.

RETURNS
You may request a return within 14 days of receiving your order, subject to the conditions below.

To be eligible for a return, the item must be unused, unworn, and in the same condition in which you received it, including its original packaging where applicable.

Before returning any item, please contact us through the contact details available on our website. We will provide the appropriate return instructions and return destination. Please do not send products back without receiving return instructions from us first.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS
Please inspect your order after delivery. If your product arrives damaged, defective, or incorrect, contact us as soon as possible and provide your order information and, where appropriate, photos of the issue. We will review the case and provide an appropriate solution.

REFUNDS
Once an eligible return has been received and inspected, we will notify you of the outcome. Approved refunds will be issued to the original payment method.

Please note that payment providers and banks may require additional processing time before the refund appears in your account.

RETURN SHIPPING
Return shipping arrangements and any applicable costs will be communicated before the return is initiated. Where the product is faulty, damaged, incorrect, or where applicable law requires otherwise, your statutory rights remain unaffected.

CANCELLATIONS
If you wish to cancel an order, please contact us as soon as possible. If the order has already entered processing or has been dispatched, cancellation may no longer be possible and the applicable return procedure will apply.

EU CUSTOMERS
Nothing in this policy limits any mandatory consumer rights available to customers under applicable European Union or national consumer protection law.

CONTACT
For questions regarding returns, refunds, or cancellations, please use the contact information published on our website.